- Subha Technical Services Pvt. Ltd.

 
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Our Methodology



Processes

Technologies

Tools


Software Solution Division

Our services cover the complete Software cycle which include IT planning, project execution and support. Our customers can involve us through all stages in the IT life cycle or some part of it.
Our services are back up by strong methodologies / quality guidelines.

In the area of IT planning, we assist customers in developing their Information System Plans, in consonance with their business direction.

Our solution delivery includes multiple services such as application development, customization of standard applications, network implementation, system integration, info-com solutions and training. Our expertise extends over multiple technology domains which include legacy, client server and web-based technologies.

We have specific focus in certain vertical segments such as Government, Financial to name a few. We also offer services to Internet Service Providers so that we can be a single agency for the complete IT infrastructure.

For applications developed by us, we also offer post implementation support services through product enhancements / new software releases.

What distinguishes us from other service providers is our multi-platform experience, functional knowledge of several vertical segments and a broad range of services which cover the full IT life cycle. We provide consulting, software development and professional services through development centers from NCR location.

Our software development projects are carried out at development facility with strong software engineering processes, with IEEE, ISO, and TQM standards.

Development Team


We have team of software developers who design, develop & implement the software according to your need and deliver whatever possible for you at a minimum cost & time.

The key to our success and explosive growth is People. And we invest in recruiting the right people, continuous staff development, and employee retention.

With a large manpower pool of over 50 consultants / engineers, we possess skills in multiple technology platforms and can quickly gear up the appropriate resources for your specific requirements. This pool of consultants is rapidly growing and kept updated by frequent training programs in current technology areas.

Technologies and Tools


Technologies we specialize in

Technologies

Operating Systems Windows, Sun Solaris,Linux,AIX
Methodologies Object Oriented Analysis and Design (UML, Colour Modelling, Design Patterns), RUP, Agile
Programming/Scripting Languages Java, C#, C, C++, VC++, Visual Basic, PERL, ASP, JSP, HTML, DHTML, VBScript, Java Script, PL/SQL, htm
Technologies J2EE, .NET,Open Source
Middleware Microsoft IIS, Apache Tomcat, BEA WebLogic, IBM WebSphere, Oracle AS, JBoss
Database Management
Oracle, Microsoft SQL Server, DB2, MySQL, PostgreSQL

Tools

Development Tools Eclipse, Net Beans,TOAD, SQL Developer, Oracle Web Developer Suite, Microsoft Visual Studio, Oracle Developer
Requirements Management Tools Rational Requisite Pro

Analysis & Design Tools
Rational Software Architect, Oracle Designer,Designer 2000

Graphic Design/Desktop publishing Tools
Adobe Illustrator, Adobe InDesign, Adobe Photoshop
Web/2D Animation Tools Adobe Flash, Adobe Dreamweaver
Test Tools LoadRunner,Win Runner,Rational Rose, Rational Functional Tester, JUnit, Checkstyle

• Processes for Service Delivery

SubhaTech has been servicing the Indian Industries for close to one decade. Our strong belief in learning from our experiences paved the foundation to the state of the art FM Service delivery frameworks and processes. Subha Tech has got accreditation with the ISO 9000 standards. Various processes followed for the quality service delivery are classified into two categories – Service Support and Service Delivery. They are described as below.
Service Support
       Change Management
       Configuration Management
       Service Desk
       Incident management
       Problem Management
Service Delivery
       Availability management
       Service Level Management
       Capacity management


Cutomized Software Development


Application Development


At SubhaTech, Software development process begins with understanding & analyzing Clients requirements. Depending on project need(i.e. project size & complexity), the software development process follows life cycle models as:
waterfall
Spiral
Rational Unified Process, (RUP)
Agile

We follow globally recognized processes & technologies which ensures quality of clients product.

Application Reengineering

We can help you migrate your system, and upgrade your technology.
Subha Tech has a proven track record of delivering quality migration services to customers.

Change Management Process

   Changes are always part of any dynamic organization, which is fast growing to meet the industry requirements.   IT infrastructure will also go through various changes time to time to meet the changing needs of the   businesses. Change management process assures to Implement approved changes efficiently and with   acceptable risk to the existing and to the new IT Services with minimal impact on the business.

Application Maintanence  & Incident Management Process

In practical, Incidents (Crisis) are just part of the life and only way to come out of the incidents are to have a strong process to manage the incidents and also to ensure, the same are not getting repeated in the future. Goal of the incident Management Process are,
     Restore normal service operation as quickly as possible
     Minimize the adverse impact on business operation
Ensuring that the best possible levels of service quality and availability are maintained according to SLAs
Some of the metrics used to evaluate the effectiveness of the application maintenance process include:
    Average time per problem resolution
    Adherence to Service Level Agreement (SLA)
    Bug tracking status reports
    Availability reports
    Weekly / Monthly tracking reports


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